Privacy Policy

Your trust is our priority. Learn how we handle your personal and business records.

Welcome to rmyt.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our software platform and related services.

Our platform provides comprehensive business management solutions including but not limited to:

  • Accounting & Finance Management
  • Inventory & Stock Management
  • Human Resource (HR) Management
  • Payroll Management
  • Sales & CRM Management
  • Procurement & Purchasing
  • Reporting & Analytics
  • E-commerce & Business Operations Tools

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal and business information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • User account credentials

1.2 Business Information

  • Accounting records
  • Inventory details
  • Sales transactions
  • Employee information
  • Payroll records
  • Supplier and customer information
  • Uploaded files and documents

1.3 Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Login activity
  • Usage analytics
  • Cookies and session data

2. How We Use Your Information

We use the collected information for the following business purposes:

  • Provide, operate, and maintain our cloud services
  • Process transactions, billing, and invoices
  • Manage user accounts and profiles
  • Improve platform performance, usability, and features
  • Provide responsive customer support and technical assistance
  • Send important administrative notifications and updates
  • Ensure system security, prevent unauthorized access, and monitor fraud
  • Comply with applicable legal and financial regulatory obligations

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal and business data. These measures include:

  • Secure, state-of-the-art authentication systems
  • Encrypted data transmission (SSL/HTTPS protocols)
  • Role-based access controls and strict internal permissions
  • Continuous system monitoring and regular threat detection scans
  • Robust backup systems and disaster recovery procedures

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business data.

We may share information only in the following specific situations:

  • With your explicit consent: When you direct us to share information.
  • With trusted service providers: Partners who assist in operating our platform, processing payments, or conducting business operations under strict confidentiality agreements.
  • For legal compliance: To meet legal demands, regulatory audits, or judicial processes.
  • Protection of rights: To protect our legal rights, enforce terms, or prevent security threats and fraud.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, subject to continued privacy terms.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking tools to provide custom functionality and understand usage. These tools help us to:

  • Maintain secure user sessions and account state
  • Improve user experience and streamline site navigation
  • Analyze platform usage and monitor aggregate visitor traffic
  • Store user choices and customized configurations

You can instruct your web browser to refuse cookies or notify you when they are sent. However, if you disable cookies, some portions of our platform and services may not function correctly.

6. Data Retention

We retain your personal and business information only for as long as necessary to:

  • Provide the requested services to your business
  • Comply with accounting standards and legal record retention laws
  • Resolve contractual disputes or audit queries
  • Enforce our active agreements

When data is no longer required, it will be securely deleted or anonymized. Users may request account and data deletion subject to applicable financial record retention regulations.

7. User Rights

Depending on your location and applicable data privacy laws, you may be entitled to the following rights regarding your personal data:

  • Access: The right to request copies of your personal data stored on our platform.
  • Correction: The right to request correction of inaccurate or incomplete records.
  • Deletion: The right to request the erasure of your personal data under certain conditions.
  • Restriction: The right to request restriction or objection to data processing.
  • Data Export: The right to request a download or port of your structured data.

To exercise any of these rights, please contact our support team using the details provided below.

8. Third-Party Services

Our platform integrates with or utilizes external services, including but not limited to:

  • Secure payment processing gateways
  • Transactional email and SMS distribution providers
  • Secure cloud hosting infrastructure
  • Performance tracking and analytics tools
  • Single sign-on (SSO) authentication providers

Please note that we are not responsible for the privacy practices, content, or compliance standards of third-party platforms. We recommend reading their respective policies.

9. International Data Transfers

Your information, including business records and personal data, may be processed and stored on cloud servers located outside of your home country. By using our platform and consenting to this Privacy Policy, you agree to these cross-border transfers and storage practices where permitted by law, subject to strict security protocols.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the platform and services after any updates are published constitutes your explicit acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal and business records, please get in touch with us: